PeoplePC
www.peoplepc.com
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
PeoplePC Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PeoplePC has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Havent seen any.
Cons: Poor billing practices, I didnt recieve my order, Very bad customer service.
RICHARD G Maz
Your system has locked me out and I am not paying for you to fix it.
Rating Details
For some reason I could no longer access my account. Selected forgot password and answered the questions correctly, but still could not get in.
Ranee C
Is this fake or what
i had ordered an item back in September and still have not recieved it!!
Loss:
$196
Pros:
- Havent seen any
Cons:
- I didnt recieve my order
Reason of review:
Problem with delivery
Preferred solution: Deliver product or service ordered
Beverly G Qeq
I have not used peoplePC in 7 years, yet they continue to get paid direct.
I moved in 2011 and have not been able to reach the company to cx account. I no longer have the original email account or phone number. My name is Beverly Lawson, my former address was 4006 Mescalero, Hobbs, NM. My former email was with Windstream and it does not service where I currently live. Since I cannot connect with my former email, I haven't been able to reach anyone because I don't have my complete account number. The Bank states they cannot cancel the automatic bill pay as it must come from peoplePC. I need this resolved as I have retired and am on a fixed income. I cannot afford to have over $240 dollars a year to something I do not use.
Loss:
$2400
Cons:
- Poor billing practices
Reason of review:
Return, Exchange or Cancellation Policy
Preferred solution: Full refund
Susan S Vbr
People pc is unsecured
It happened a few days ago and I have been talking to reps and going around in circles. Earthlink cxld my norton to upgrade and I need a pin number to have norton do it. I am very unhappy with this, please give me a pin number. YOu made changes to my account to upgrade my security for people pc and now I have no security....... email me at tathata@***.com, You are already charging me the upgrade amount.. I received a notice from you on aug 3, 2018 that I requested to have Norton software subscription canceled..I did not. All I need is a Pin number from earthlink to download norton.
Loss:
$100
Reason of review:
norton cancelled and must be reinstated
Preferred solution: Let the company propose a solution
Shriyan Kpn
DO NOT TRY PEOPLE PC - WARNING THEY ARE THEIFS
Updated by user May 20, 2017
i absolutely thing that peoplepc is a bad operated company and I am telling everyone NOT to EVER give them a chance. I have already convinced two people to not go with them.
That being said - I wanted to be done with the company and I paid the money they were demanding. However, they are loosing A LOT MORE in telling others not to go with them. Not only that - even though the small amount of money I had to pay - they lost my business which is a WHOLE LOT MORE.
They are not very bright in trying to keep customers happy. JUST A WARNING- TELL OTHERS ABOUT HOW HORRIBLE THIS COMPANY IS!
Original review Apr 20, 2017
As I indicated before, that I had identity thief and had to change all of my accounts. I was not notified by peoplepc until after they charged my acct an additional $15.00. I paid the monthly bill and requested they removed the $15.00. They did not answer my letter, instead they sent it to a collection agency and added an additional misc fees of 12.50. People PC are thiefs. I paid the bill just to rid myself of them FOREVER. I am writing as many reviews and warning people how horrible this company is. PLEASE for your own sake....don't even give this company a chance. Please they are deceptive in the way they operate. They do not respond to any letters, phone calls, etc.
Loss:
$28
Cons:
- Very bad customer service
Reason of review:
Poor customer service
Shriyan Kpn
Peoplepc 20 year unhappy customer
Recently I had identity theft on my checking account. I changed my checking account.. People PC was an automatic withdraw on my checking. They did not contact me that they were unable to withdraw the money UNTIL after they charged an additional $15.00. I immediately paid the bill and requested that they remove the $15 fee since I was a 20 year customer and because of the problems associated with the identity theft. They did not even bother to respond to my letter with a denial - instead they gave my bill to a collection agency. They don't deserve good customers. I am very unhappy with the customer service and their response to my request. Why include the procedure on the bill for a review of the problem, if they were not going to respond if it was accepted or denied. Poor Customer Service!
Loss:
$15
Reason of review:
Poor customer service
Mckale Ikv
Maricopa, Arizona
Peoplepc refused to cancel an account and continue to bill
Rating Details
Father is 90 and had a stroke 2 years ago, he has not been able to move his hands for two years to use the computer. He has now completely disabled and I now have the responsibility to control of his accounts. His bank accounts are now frozen and I noticed peoplepc is now billing him. I contacted peoplepc to pay the outstanding balance and close the account but some one named Chris (from some far eastern country I was transferred to) said it could not be closed by me unless I had my father call and give him the passwords to his secret questions... May father can't even talk how does this company expect to get that information from a person who can hardly remember his own name. I was told that he will continue to be billed monthly until he can verify the information. All I wanted to do is pay off the outstanding billing and close the account! My next step is the Lawyer.... Don't do business with Peoplepc
Cons:
- Very slow internet
- Poor billing practices
- Very bad customer service
Reason of review:
Poor customer service
Preferred solution: let me pay off my fathers bill and cancel his account!
Anonymous
Marysville, Washington
Prepaid Internet Review
Pre-paid for a year, after 10 months cancelled, then people pc charged my credit card for another year, I called them and was told just pay for another year and it would be over. Told them to kiss my rear end.
Reason of review:
Not as described/ advertised
Madonna Lia
Hempstead, Texas
Peoplepc Webmail not working after 5 days
Have not been able to access our web mail since 9/11/2013. Keep contacting them but get no direct answers. They kept trying to say it was our computers and phones but after pressing further it is an error on their part. We keep checking to see ir our emails are up but they are still not up. We run a business and need access to our emails. What makes me upset is the technical people keep wanting to have us do things to the computer but the email server is the problem. Why are they not being honest with the consumer?
Anonymous
Englewood, Colorado
Do NOT get involved with PeoplePc
Attempted to cancel the account and was told it had been cancelled. I discovered they were still sucking money out of my bank, so I cancelled the payment. We are now receiving 10 to 12 calls a day from extremely abusive, barely comprehensible billing people in India demanding another payment. This company is set up to rip people off and then harass them into making payments they don't owe. Do yourself a favor - do an internet search before you even think of signing on with these swine. You'll find hundreds of complaints and virtually no compliments for this horrible company. Sad because it used to be one of the best.
Loss:
$47
Anonymous
Philadelphia, Pennsylvania
People PC The worse internet service messes up my computer
I got this free cd computer disc from People PC for free, I installed it in my computer, but every time I accessed the internet service and my email account my computer froze up and the last time I accessed People PC, my computer crashed and I had to reinstall all the programs, I lost some of my letters and some information. I had no way of cancelling the internet service because I had no phone number or address. Then when I had some problems with my checking account in unrelated matters, so I had to close the cheking account, thus cancelling out the debit visa which People PC used to collect payment. People PC did call me to demand payment, I told them I had problems with the software and unable to use it, the People PC rep refused to listen and kept demanding payment so I asked for the payment address so I could send a money order for $10 for one last payment, since I have NO checking account and no credit card. The rep refused to give me a address, so instead the People PC gave my account to NCO Collections, another worse company to do business with, I had problems with them before, so if I did not have address for People PC, how could they justify for non payment.
soomad n
Los Angeles, California
Peoplepc took money out of my bank
I've been calling peoplepc since last year that i don't need their services. every time I call they suggest that I keep their service for two months free and call back before the third month to cancel. when i call they offer me another two months free, of course by then I forget to call. they have been taking 9.95 a month ffrom my bank account for the last three months. I have bad eyes, am a disable senior, I don't notice my bank statements every month. today I called and a rude person told me "why don't you just say no when we insist"? that's your fault, don't you go by the terms and condition?"
Loss:
$29
Anonymous
Boston, Massachusetts
Peoplepc- Took 3 times to cancel (I hope)
Called to cancel in May. They told me they did. Got call in August. My credit card on file had expired. "I do not have an account with you". "Yes, you do". Called customer service (at least 25 min on hold). Instead of cancelling, as they told me they did. they gave me two "free" months and reinstated account. Cancelled again. Was called two days later for credit card info. "I do not have an account with you". "Yes, you do". Called customer service again (another 25 min on hold). This time they had signed me up for an email acccount for $1.95/ month instead of cancelling (again, as they told me they had)! Cancelled again. I hope this time sticks! Bad, bad company with horrible and sneaky tactics. Someone needs to stop them.
Lavaris Lcm
Milwaukee, Wisconsin
Billed for a canceled account
I opened my account with peoplepc in 2006. I cancelled my service in June 2008. I had a bad feeling and logged back into my account today to find out they were still billing me for services that I canceled well over two months ago. I called customer service where I was told there was nothing I could do and the collections department was going to start calling me. There is no way I am paying for an account that I canceled so I'm sure this will be on my credit report. I have never heard of such poor company practices.
Loss:
$45
Delana Opf
Bellevue, Washington
Stay Away From People Pc
Installed Spyware/Adware; got yelled at; IMs were not working with them; unistalled something on the computer and crashed it. Quote price to fix it $200-$300 at the least. Tried to cancel membership since May. They gave me 1 month more free sevice, it was supposed to have been for 2 months. Now they are trying to charge me for July. Tried to cancel 4 times. was told the account was canceled last week they called again the next day. I had so many problems with them that I had free service for 6 months. that is the only thing they did. Would not aknowledge that they tore up the computer but they were sorry for the inconvinience it has caused.
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